Privacy Policy
Last updated: January 19, 2026
Your Privacy Matters: DocMint processes all files locally in your browser. We never store, read, or access your document contents on our servers.
1. Introduction
DocMint ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF processing service at docmint.io (the "Service").
By using DocMint, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address and password (stored securely using industry-standard encryption).
- Profile Information: Optional information such as your name, company, and preferences.
- Communication Data: When you contact us for support, we collect the information you provide in your messages.
2.2 Information Collected Automatically
- Usage Data: We collect anonymous usage statistics such as features used, file sizes processed (not content), and session duration.
- Device Information: Browser type, operating system, device type, and screen resolution.
- Log Data: IP address, access times, pages viewed, and referring URLs.
- Cookies: We use cookies and similar technologies as described in our Cookie Policy.
2.3 File Processing
Important: The majority of DocMint's PDF processing occurs directly in your browser using WebAssembly technology. Your files are NOT uploaded to our servers for most operations. For specific features requiring server processing (like AI features), files are encrypted during transfer and automatically deleted within 2 hours.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Improve, personalize, and expand the Service
- Understand and analyze how you use the Service
- Develop new products, services, features, and functionality
- Communicate with you for customer service, updates, and marketing (with your consent)
- Process transactions and send related information
- Send you emails and newsletters (you can opt-out at any time)
- Find and prevent fraud and abuse
- Comply with legal obligations
4. Data Retention and Deletion
- Processed Files: Files processed on our servers are automatically deleted within 2 hours of processing completion.
- Account Data: We retain your account information for as long as your account is active or as needed to provide services.
- Usage Logs: Anonymous usage logs are retained for up to 90 days for analytics purposes.
- Account Deletion: You can request deletion of your account and associated data at any time by contacting us at privacy@docmint.io.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in Transit: All data is encrypted using TLS 1.3 during transmission.
- Encryption at Rest: Stored data is encrypted using AES-256 encryption.
- Secure Infrastructure: Our servers are hosted on secure cloud infrastructure with SOC 2 compliance.
- Access Controls: Strict access controls and authentication mechanisms protect your data.
- Regular Audits: We conduct regular security audits and vulnerability assessments.
6. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our Service (hosting, analytics, payment processing), bound by confidentiality agreements.
- Legal Requirements: When required by law, subpoena, or legal process.
- Protection of Rights: To protect the rights, property, or safety of DocMint, our users, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.
- With Your Consent: For any other purpose with your explicit consent.
7. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal data:
For EU/EEA Residents (GDPR)
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Request limitation of processing.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
For California Residents (CCPA)
- Right to Know: Request disclosure of personal information collected.
- Right to Delete: Request deletion of personal information.
- Right to Opt-Out: Opt-out of the sale of personal information (note: we do not sell personal information).
- Right to Non-Discrimination: Exercise your rights without discriminatory treatment.
To exercise any of these rights, please contact us at privacy@docmint.io.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission where applicable.
9. Children's Privacy
DocMint is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.
10. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide a more prominent notice, including email notification for registered users. Your continued use of the Service after such modifications constitutes your acknowledgment and agreement to the modified Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: